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Knowledge Base

My pakcage is returned to China

My pakcage is returned to China

Please make sure the shipping address and phone number your provided is correct when placing your order.

Your package will be return to China or on-site destroyed if the delivery failed twice. We will send you mail if we get warning from Carrier when the package is going to be on-site destroyed. But there is no warning on return packages. We will ship the package back when we receive it. You need to cover the postage for the second delivery too. Because we paid the carrier twice. So when you find out that your package is shipped back to sender, please contact us so we can arrange payment and shipping.

We do NOT refund on this situation.