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Shipping time notice: Due to the covid quarantine in Shanghai, the orders placed in March and before April 10th are delayed. We will ship them out as soon as the quarantine is over. If you need a rush order, please contact service@zentai-zentai.com. Sorry for the inconvenience and thanks for your support.

Knowledge Base

Track My Order

How to track my order?


When your order is finished and shipped out, you will receive an Email including the tracking information:

  • Tracking Number
  •  

  • Carrier Name


  • The carrier we work with are : DHL, UPS, FEDEX, EMS,CNRAM

    Super Saver


    Super Saver package is shipped via CNRAM which will be delivered by your local Postal Office

    Standard


    Standard package is shipped via EMS which will be delivered by your local Postal Office

    For these two shipping method, you can just contact your local postal office to get the latest tracking info.

    Expeidted


    Expeidted package is shipped out via DHL, Fedex or UPS. You can track your package on the specific official website 

    Where to Track


    Super Saver : http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0

    EMS:http://www.ems.com.cn or you can track it on your local postal office website

    DHL: http://www.dhl.com

    UPS: http://www.ups.com

    Fedex: http://www.fedex.com/